I recently relocated back to Connecticut and was looking for a professional and trustworthy shop to work on my 2008 VW GTI. I spoke with Chris on the phone and set up an appointment. I have had the required services done and the service has been excellent, no matter who I speak to on the phone, whether it is Spencer, Chris, or Rachel. They are professional, accommodating, and their level of customer service is always terrific. The quality of the work, follow up, and communication with me on each aspect of the work done is first rate and I would highly recommend them to anyone who appreciates this level of quality and performance. Thanks to all the good folks at SST.